What we collect
When you use the configurator, place an order, request samples, apply for a trade account, or contact us, we collect the information you provide: name, email address, phone number, delivery address, and details of your order or enquiry.
How we use it
We use this information to process and deliver your order, respond to enquiries, manage your account, and — where you have agreed — to send you order updates. We do not sell your personal data to third parties.
Cookies
We use a small number of strictly necessary cookies (such as your basket/session cookie) required for the site to function. See our cookies policy for details.
Data storage
Order and account data is stored securely in our database and retained for as long as necessary to fulfil orders, meet legal/accounting obligations, and support warranty claims.
Your rights
You can request a copy of the data we hold about you, or ask us to correct or delete it, by contacting us.