Terms & conditions

Last updated: 14 October 2026

1. Orders

By placing an order through the configurator and checkout you are agreeing to purchase the goods described, manufactured to the specification, style, material, finish and dimensions you provide. It is your responsibility to ensure measurements are accurate.

2. Made-to-measure goods

All doors and panelling are manufactured specifically to your order. Under UK Consumer Contracts Regulations, the right to cancel does not generally apply once production of bespoke goods has begun. Orders may be cancelled free of charge within 24 hours of order confirmation.

3. Pricing

Prices shown in the configurator are calculated based on material, style, finish, size and quantity at the time of order, and are shown in GBP inclusive of VAT where applicable.

4. Delivery

See our delivery & returns page for timescales and costs.

5. Faults

If goods are faulty, damaged in transit, or do not match your order, contact us within 5 working days of delivery and we will repair, remake or refund as appropriate.

6. Governing law

These terms are governed by the laws of England and Wales.